Technical Support

Technical Support

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Pop-Up Blocker

A majority of issues encountered on our Education website relate to a browser’s settings for blocking pop-ups. Some of COPIC’s online courses launch in a separate window, which are considered pop-ups, to allow for the optimal viewing experience. Click on the appropriate browser icon above for instructions to enable pop-ups to access our courses as well as details on how to clear cookies and cache.


PLEASE NOTE: We do not recommend permanently turning off your pop-up blocker. Doing so can leave you vulnerable to malicious programs. So either disable the blocker temporarily or add favorite websites to your browser's safe list.