Human Resources Services

Human Resources Services

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Expert support to manage human resources

Managing employees and the responsibilities that come with this can be complicated. That’s why COPIC offers human resources (HR) expertise through a variety of no-cost programs and resources designed for the medical practices and facilities that we work with.

  • Risky Practices is an all-day seminar that aims to reduce the risk of employment practice litigation. It is structured for those new to managing HR functions and as a refresher for experienced staff. Topics include written policies, employment law, record keeping, job descriptions, and salary administration plans.
  • On-site trainings focus on key topics such as harassment prevention, respectful workplace, and customer service.
  • The HR Helpline is a resource for the HR issues practice managers encounter, from dealing with complex employee management concerns to establishing administrative procedures. We can help answer questions, from “how much bereavement time should I offer?” to “what should I do if my employee is not performing?” And, we can help identify additional resources if we are unable to provide the appropriate guidance. 
  • Our library of downloadable HR Resources is available through our website and provides access to commonly used forms, job descriptions, legal guidelines, and more.
  • In addition, COPIC can offer more in-depth HR services or serve as an outsourced HR department (on retainer or for an hourly fee). Practices receive access to an HR professional to help on- or off-site with work geared toward employee relations, benefits enrollment and administration assistance (including ADAAA and FMLA administration assistance), compensation structure development, wellness programs, and performance management structure.
*State regulations and legal environments may limit the scope of availability of certain programs.

“My office feels like we have a strong support system every time we call for help. I always feel like plenty of time is given for my questions.”

COPIC insured commenting on our HR Helpline

What are some of the resources and trainings available through COPIC's HR Services?

Sample HR Library materials include:
• Current salary ranges and job descriptions for typical medical office staff positions
• Summary of pertinent federal and state employment laws
• Sample HR forms

Examples of topics of HR trainings:
• Managing Performance
• Employment Case Law: Post-Mortem
• Team Member Motivation
• Employee Handbook: Friend or Foe?

COPIC’s HR Helpline

Connect with our HR experts who can help resolve employment-related issues. The HR Helpline is available during regular business hours, 8am–5pm (Mountain time), Mon. through Fri. 

Call: 844.208.4680

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