Identify high-risk areas and integrate best practices
Each year, COPIC performs on-site reviews that include over 2,000 providers at insured medical practices and facilities. These reviews identify common risks, and help ensure that adequate systems are in place to support quality patient care.
Reviews for Insured Practices: COPIC's Practice Quality Reviews are conducted by specially trained nurses who use Level One Guidelines developed by COPIC. These guidelines are determined by actual medical liability claims and incident reports that identify high-risk areas such as patient follow-up, informed consent, and monitoring drug reactions and vital signs in acute illnesses. Nurse reviewers focus on helping practices enhance patient safety and documentation as well as reducing potential adverse outcomes.
Reviews for Insured Facilities: Our Facility Assessments (FAs) are also conducted by experienced registered nurses who are trained in evaluating health care facilities to identify areas for improvement and assist staff in developing a plan to implement necessary measures. FAs provide expert insight on how facilities can enhance their delivery of patient care in ways that also support accreditation and regulatory compliance. And once an FA is complete, COPIC is there to provide assistance, education, and literature that will help facilities achieve their goals.
Both types of reviews are designed to minimize disruption to the busy professional lives of those involved. Feedback from participants has been overwhelmingly positive and many recognize the value of having an outside, objective perspective to help improve systems.
*State regulations and legal environments may limit the scope of availability of certain programs.
