General COPIC Contact Information

COPIC (MEDICAL LIABILITY INSURANCE): 720.858.6000 or 800.421.1834

COPIC FINANCIAL SERVICE GROUP: 720.858.6280

ADDRESS: 7351 E. Lowry Blvd., Suite 400, Denver, CO 80230
HOURS: Monday–Friday, 8am–5pm (Mountain time)

Report An Incident

What to know for reporting an incident:

  • Call 720.858.6395 during regular business hours (Mon.–Fri., 8am–5pm, Mountain time).
  • You can also initiate the reporting process through the Incident Reporting section in the Service Center (you’ll need your username and password).
  • Have the following information ready: patient identification [patient name, date of birth, and type of insurance they have (if any)], COPIC policy number, date(s) of service or incident, and procedure/medical services provided to include a summary of the incident.
  • 24/7 RISK MANAGEMENT HOTLINE;866.274.7511
    Insureds can contact a COPIC physician for urgent, after hours guidance; During regular office hours, call COPIC's Patient Safety and Risk Management team at 720.858.6396
  • LEGAL HELPLINE720.858.6030
    COPIC’s Legal Department provides support for insureds on issues where medical and legal elements intersect such as HIPAA, treating minors, reporting requirements, and peer review. Available 8am–5pm (Mountain time), Monday through Friday.
  • HR HELPLINE844.208.4680
    Connect with our HR experts who can help resolve employment-related issues. Available from 8am–5pm (Mountain time), Monday through Friday.

COPIC POLICYHOLDERS AND INSUREDS

Your Account or Policy—If you have policy-specific questions or need to make changes to your policy, please contact Underwriting at 720.858.6176 or underwriting@copic.com. You can also find your assigned underwriter by logging into the Service Center.

Customer Support—If you have questions or need assistance with our website, payments, or other non-policy related matters, please contact us at 720.858.6160 or customersupport@copic.com

Credentialing or Claims Histories—If you need help with credentialing, certificates, or loss runs, please contact us at 720.858.6160 or credentialing@copic.com. If you are insured by COPIC, you can access your claims history by logging into the Service Center.

Patient Safety & Risk Management Team—720.858.6396 or visit the Patient Safety and Risk Management section.

ADDITIONAL CONTACT INFORMATION

Interested in Becoming Insured By COPIC—Contact our Sales department at 720.858.6199 or visit our Get A Quote page.

COPIC Financial Service Group—720.858.6280 or visit the COPIC Financial Service Group section for more specific contact details by service area.

COPIC Medical Foundation—720.858.6060 or visit the COPIC Medical Foundation section for more information.

Career Opportunities—720.858.6058 or visit the Careers at COPIC section for more information about job listings.

Media Inquiries—Please contact 720.858.6070 or rpeacock@copic.com