Coronavirus-Your COPIC Policy

Coronavirus-Your COPIC Policy

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INFORMATION RELATED TO YOUR POLICY AND COVERAGE WITH COPIC
June 11, 2020


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*All policy terms and conditions otherwise apply. Please review your policy.

Contact Information:
Policyholder Services: (720) 858-6176
Policyholder Billing Questions: (720) 858-6211 

What if I experience financial hardship and have trouble paying my COPIC premium? 
We understand that the current situation creates uncertainty and will impact our insureds in different ways. COPIC remains committed to our insureds during these challenging times and we want to lessen the financial impact and stress you may be experiencing. 

Our policyholders have the option of deferring their premium payments until September 1, 2020. This option is available for new and existing policyholders. Please contact us to request premium deferment on your account. You can either email us at copicdefer@copic.com or call (720) 858-6211.

Payment of any deferred premiums will be owed to COPIC by December 31, 2020. 

You will continue to receive statements during any deferment period to keep you informed of your account balance. We encourage you to make full or partial payments whenever possible.

Additionally, we will remain in compliance with the Departments of Insurance (DOI) for individual states which have issued guidance on policy premium payments during the COVID-19 emergency.

COPIC is committed to you and will provide reasonable accommodations during this unprecedented time:
• Option to defer premium payments until September 1, 2020 – see above
• No late payment or finance charges 
• Defer any non-renewal underwriting action for non-payment
• Defer cancellations for non-payment of premiums 
• Renewal of your expiring COPIC policy

Electronic Payment Options
COPIC encourages our policyholders to use electronic payment technologies whenever possible. You may make your credit card or bank transfer payment on the COPIC website at www.CallCOPIC.com (click the Quick Pay tab at the top).

Does my policy cover me for claims involving COVID-19?
COPIC’s policy covers claims resulting from the delivery of professional medical services, by you or any person under your supervision, including telemedicine, medical treatment and diagnoses, and rendering medical opinions or medical advice, unless an exclusion applies. Without knowing the specific allegations, COPIC cannot definitively state whether a claim is covered, but most claims alleging negligence in the delivery of medical services would be covered, including those related to COVID-19.

Am I covered for telemedicine under my COPIC policy?
Covered claims (see above) involving the use of telemedicine to deliver medical services are generally covered. State medical licensing laws, regulations, and rules may apply. 

Will my policy provide coverage for volunteer work?
Yes, if you are an active policyholder with COPIC. 

Am I covered if I temporarily provide medical care outside of my specialty due to COVID-19?
Your policy indicates, in part, that COPIC will pay damages that you are obligated to pay as a result of a claim arising from your provision of medical services within the limits of your professional license, including telemedicine, medical treatment and diagnoses, and rendering medical opinions or medical advice. 

We encourage our insureds to maintain a proper review of training, knowledge, experience, medical judgment, and personal comfort when considering any scope changes. Please contact your agent or COPIC underwriter to address any changes.

If practice activities and/or procedures are reduced or eliminated, are policy adjustments available?
You are not required to notify us if there is a temporary reduction in your hours or procedures. However, if there are significant changes that we should consider for a policy adjustment(s), please contact your agent or underwriter to discuss options. 

Physicians providing professional services to a COPIC policyholder due to COVID-19 – UPDATE!
**These policies will now remain in-force until 12/31/2020. 


COPIC has set up a COVID-19 Physician Program policy for each of our states that will provide temporary liability coverage. This policy will be available for physicians who do not have other available insurance coverage, and who are not currently a covered physician under a COPIC policy who will be providing professional services to a COPIC-insured practice or facility to assist with medical services in response to COVID-19 in your community.

The following information and limitations will apply:
• Physician must have a valid, unrestricted license; state or federal waiver may apply
• COVID-19 Physician Policy for each state will be valid from 3/16/2020 to 12/31/2020
• Coverage is limited to physicians providing medical services to COPIC-insured practices/facilities
• COPIC will provide the minimum policy limits required, or $1M/$3M, whichever is less
• No additional premium will be required as this is being considered as an extension of coverage
     o COPIC will not be responsible for any premiums due to any Patient Compensation Funds, if required
     o Tail coverage will be included as part of the policy
• Coverage will be conditioned upon affirmation that physicians are providing professional medical services in response to COVID-19
• A short application is required to determine eligibility

If you are interested in applying for this coverage, you may download the application, complete the form and save to your computer. Email the completed application to your underwriter or to underwriting@copic.com to see if you qualify.